Process management in companies: Management focusing on processes motivates many changes in the market because this less departmentalized view enhances business results that begin to observe the activities in their entirety.
But does everyone understand the importance of process management in companies?
What Is Business Process Management?
In general, processes are formed by a set of activities performed sequentially to transform inputs into outputs in an orderly manner.
With this in mind, we can define process management as a way of organizing the execution of these activities to guarantee the correct use of resources and the optimization of business results.
Business process management is also known as BPM. It can be considered as a management discipline that has the primary purpose of optimizing the processes of a business, from end to end, generating internal value for employees as well as external value for consumers.
This type of management maps the flow of activities and promotes continuous improvement based on identifying points for improvement. In other words, thanks to process management, companies can standardize their actions and qualify their deliveries.
What Is The Importance Of Process Management In Companies?
The importance of process management in companies lies mainly in the fact that this practice influences the level of competitiveness of the business in the market.
A company capable of organizing its processes can identify opportunities for improvement more efficiently, which makes it more efficient. After all, with good process management, it is possible to reduce costs and distribute available resources more effectively.
In addition, employee productivity also improves considerably when the company is fully aware and in control of how its processes work.
It is also worth mentioning that the importance of process management in companies can be observed in the quality of outputs and the perception of value by customers.
A company that pays attention to this critical aspect of the business can optimize its workflows, maximize its financial gains and make more agile and assertive decisions.
Just think of a hiring process as an example to make process management easier to understand. A manager who performs a contract needs to structure all the steps of this process, this includes:
- create the vacancy;
- define the hiring requirements;
- open a selection process;
- publicize the vacancy;
- contact candidates;
- carry out the selection process;
- interview candidates;
- and, finally, select and hire a professional.
This is an example of simple process management, which often happens in companies, and if it didn’t follow an organized cycle, it would probably be much more work to make a contract.
This also happens with service cycles, and sales, among others, which are carried out both by people and process management tools, thanks to the advances provided by digital evolution.
Key Benefits Of Process Management
Summarizing all the factors that make process management necessary, we can point out that this culture adds several benefits for companies that practice this type of activity mapping, and, among the main ones, we can highlight:
- agility promotion;
- promoting efficiency;
- process visibility;
- increased business revenue;
- employee involvement;
- improvement of internal culture;
- cost reduction;
- improved customer experience;
- improvement in the decision-making process;
- among others.
But some of these benefits deserve to be highlighted. Check out what they are:
The management of organizational processes ensures that resources and capital are used correctly and targeted. It also improves business processes and working conditions to enhance the enterprise’s overall productivity.
Simplification Of Processes
BPM also restructures cluttered operations into smooth workflows, streamlining operations and improving business agility.
In process management, all functions are clearly defined, which requires more responsibility from everyone involved in the processes; this minimizes risks as professionals become more efficient and focused.
BPM helps to identify inefficient processes and helps management to correct them, especially those that consume a lot of resources and do not generate great results. This reflects in the reduction of costs, which are now used correctly and without waste.